Crossing Ethical Boundaries Between Counselor and Client Essay Example for Free

Crossing Ethical Boundaries Between Counselor and Client Essay Eli Coleman and Susan Schaeffer, authors of the article _Boundaries of Sex and Intimacy Between Client and Counselor_, write, _Dilemma_. A woman comes to see a male counselor and complains of anxiety and depression associated with her recent divorce. She is also deeply concerned about her attractiveness and ability to attract another partner. The thought of single life frightens her. After five sessions, she confesses to the counselor that she is deeply attracted to him. Although she finds him sexually attractive, she is equally or more attracted to his sensitivity, care, and support of her. Emotional intimacy is something her previous relationships have lacked. And, at times, those relationships have been abusive. The Counselor does not know how to respond. He too is attracted and has already fantasized about a relationship with her. But because she is a client, he does not dare reveal his feelings. He knows that allowing a relationship to develop would be wrong. That, however, does not solve the problem. (Coleman Schaeffer 341). For almost every individual, having to go to counseling can be one of the most nerve wracking things a they may have to go through during his or her life for whatever reason. Becoming attracted to your counselor, or learning they are attracted to you, may just as equally give the same nerve wracking feeling. How can things like this be prevented from happening right from the beginning? Is there not a code of ethics a counselor must follow to ensure that there is only ever professionalism during all sessions, and that clients are only seen during counseling sessions and not pursued at any time outside of sessions? Believe it or not, when it comes to the code of ethics that a counselor must follow with his or her patients during sessions, it is very vague and easy to see where violations can be made,  often times without even being fully aware of the violation. Samuel T. Gladding, author of _Counseling A Comprehensive Profession_, states, Some forms of unethical behavior are obvious and willful, whereas other are more subtle and unintentional. Regardless, the harmful outcome is the same. (Gladding 59), in addition to that, What types of intimacy are appropriate? What types are not? These dilemmas are faced by counselors at one time or another. (Coleman and Schaeffer 341). Most programs spend little to no time addressing the prohibition against sexual contact with clients, yet it is the most commonly violated of the ethical principles. Melba J.T. Vasquez writes in her article, _Counselor-Client Sexual Contact: Implications for Ethics Training_. Kathy Hotelling, author of _Ethical, Legal, and Administrative Options to Address Sexual Relationships Between Counselor and Client_, sheds light on the fact that, Many clients do not know that sexual relationships between counselor and client are unethical and, in some states, illegal. They also do not know that they can file a complaint nor do they know the avenues available for doing so. Unfortunately, many counselors also may not be aware of these facts. (Hotelling 233). The article Hotelling writes is all about educating victims of ethical abuse during counseling, because counselors can not only be an abuser, but a victim as well. After a few counseling sessions, Dave asked his counselor to go have a cup of coffee, and he agreed. Initially, Dave was flattered that his counselor liked him enough to spend time with  him outside of counseling. He enjoyed the counselors company and thought it would be nice to have him as a friend. Meeting in this setting, Daves counselor told him much more about himself and that he was having marital problems. Again, Dave was flattered by this display of trust. It made him feel  important. As time went on, Dave and his counselor began to see more of each other socially (e.g., having dinner together, playing racquetball, inviting each other to parties). At one point Daves counselor call him, looking for support. The counselor had just learned that his wife had asked him for a divorce. At this point, Dave began to question the value of his counseling sessions. (Coleman Schaeffer 343). This is a perfect example of roles being reversed, and the counselor becomes the victim in this situation. Counselors, like many of all of their clients, can have their own problems going on outside of the office. However, even if the counselor sees one of their clients in an outside setting, the roles should never become reversed. This becomes an ethical breach in the sense that vulnerability, and weakness come into play for the counselor and the client can take advantage of this, and begin their own form of manipulation on how the sessions may play out. According to Theodoros Giovazolias Paul Davis, authors of the article _How common is sexual attraction towards clients? The experiences of sexual attraction of counselling psychologists toward their clients and its impact on the therapeutic process_, state in the introduction of their article that, Although there is considerable information about the incidence and consequences of sexually intimate relationships between therapists and clients, there is very little documentation of the extent to which sexual attraction occurs in therapy, especially from the part of the therapist, how such feelings are handled, and what the effects on the therapeutic relationship are. (Giovazolias Davis 281-282). Giovazolias and Davis also uncover that, In a survey by Pope _et al._ (1986), it was found that 87% of 575 psychotherapists revealed that they had been attracted to their clients,  at least on occasion. In a more recent study, Rodolfa _et al._ (1994) found similarly that 88% of psychologists had been sexually attracted to at least one  client. (Giovazolias Davis 282). If this is the case, there is clearly a need for a much stronger ethical training program for up and coming counselors who wish to make a profession out of this career. However, this should not just be limited to new counselors, there should also be a retraining program in place for current counselors so that all ethical boundaries can be refreshed in their mind, and violations can be cut down. The training will not only help cut down the violations, but if made mandatory for a pre-determined number of times per year, this issue could be eliminated altogether. Wood, Klein, Cross, Lammers, and Elliot (1985) found that those psychologists who had had an ethics course were more aware of impaired or burned-out colleagues, more likely to seek help themselves, to help and impaired colleague, and to report an impaired colleague to a regulatory agency. (Vasquez 238), This article proposes that not only should ethical training be a required component of every program in the mental health profession but also that emphasis should be given to the problem of therapists sexual contact with clients. (Vasquez 238). So what would be some of the items stressed to future counselors? 1. dressing in a professional manner, 2. conducting counseling sessions only in the traditional professional setting where others are present, 3. furnishing the office in a businesslike manner, avoiding the too crazy ambience. (Vasquez 240). All of these qualities listed are to help not only the counselor keep a sense of their control and integrity, but also the integrity of the clients they service within the counseling sessions. These professional qualities are provided in order to make a safe and comfortable environment for all parties, and to make sure the sessions stay on track. In the article, _Ethics and the Sexual Countertransference,_ Hugh Gee states, Confidentiality is not there to protect the unethical acting out of the patient as in the case where the patient is a danger to themselves or  others. (Gee 74). Many clients who first start out seeing  a counselor will at one time or another think that the counselor is going to tell everyone about their session once it is over. The client, however, does not have to worry about fears such as these. The ethical code that is in place only allows the counselor to disclose information if it is under court order, or the client has threatened to put someones life is at risk. However, what is the policy for a minor? According to authors Madelyn Isaacs and Carolyn Stone, who wrote _Confidentiality with Minor: metal health counselors attitudes towards breaching or preserving confidentiality,_ say, Confidentiality is further complicated when the client is a minor. Societal stressors such as juvenile crime and subs tance abuse, which threaten the well being of children, have created the need for information sharing among agencies, families, and law enforcement units when the information is necessary to protect children (Taylor Adelman, 1998). Prom, DeMartino, and Prout (1999) explained that professionals working with the same child routinely share information with each other, which is quite different from the way adult confidentiality rights are handled. (Isaacs Stone, 2001). This, however, can feel like an ethical boundary breach to the client in question that the counselor would have to report on. The only thing a counselor can do in this position is speak to the client, and let them know that due to their age, they will not have the same confidentiality as an adult would, however, they should still have complete trust in you as a counselor so that you can find some way to help them. Also let them know that it is not just your policy, but the overall code of ethics that every counselor adheres to, so they will receive the same treatment at any other practice they choose to move to. There are many different ways that a counselor can cross ethical lines, either by a complete accident, or in some cases, intentionally. However, what do you do as a counselor when you see one of your colleagues first pushing, and then completely crossing said  boundaries? The ethical principles that guide professionals and the ethical dilemmas that they face have received much attention in recent years. When a professional becomes aware of unethical conduct practiced by a colleague, however, there is little literature to consult on how to respond and intervene. (Levenson, 1986). This article goes on to list the various ways of bringing to your colleagues attention without it escalading to a hostile altercation, and how you can help them deal with it. The steps are as follows: Learning of Misconduct, this involves gathering solid evidence in order to substantiate your claims. If it is just hearsay, it is likely that it will just be overlooked and no investigation will go into it. You can gather evidence from fellow colleagues to see how they see the counselor you are looking into. Evidence can also be gathered straight from the source. You can talk to them, and see how they respond, and in some rare cases they might confess right away. Next comes the intervention for your colleague. Let them know what is happening, if they have not already confessed to it, and how things will be handled in a professional manner from that moment forward. The intervention process can vary from professional to professional. In some cases, they may just be terminated without question, or they can be treated, and they can go from there. In any case, it is a long process, but one that should be started as quickly as possible while all of the evidence is still fresh, and can be presented right away. The longer you try to compile evidence, the more people will want to know why you let the unethical behavior continue for as long as you did before speaking up. The best policy is to just ask as many people as you know about your colleague before you bring light to their behavior. A series of legal cases have sparked considerable discussion around the question of whether counselors can use their religious beliefs as the basis for refusing to counsel lesbian,  gay, bisexual, and transsexual (LGBT) clients. This discussion has  illuminated tension between counseling professionals and counselor educators who view LGBT relationships as normal and healthy expressions of love and intimacy (see Whitman Bidell, this issue) and some religiously conservative counselors and counselors-in-training who consider same-sex relationships to be immoral. (Herlihy, Hermann Greden, 2014). The act of a counselor using his or her own religious belief so they do not have to work with certain ethnicities, genders, or people who choose a certain sexual orientation that is different from what they consider normal should be basis enough for an ethical violation. Counselors are people who go into this profession with the intention to try and help people make sense of their lives. By denying them this goes against why they chose to be a counselor in the first place. Regardless of how different someone may be from you, by using your religious belief that you cannot counsel someone shows that you are not able to remain objective in the session. This would have many questioning what other issues you were not able to remain objective about, and it could lead to you being investigated as a counselor. A counselor is supposed to remain neutral in all sessions. They are not there to talk about them, but instead the client, whoever he or she may be, and whatever it is they may do. They decided to come to your place of business, and choose you as a counselor, you should be welcoming new clients, not turning them away due to their background. Men and women who choose to go into therapy are seeking answers and guidance, not judgment. The most important thing a counselor can do before he or she begins a session with a new client is to try and find out who they are. It is always best to know what kind of person you are  dealing with before hand, rather than find out half way down the road they have been manipulating you the whole time, because that is what they are there for. It is also best to know the code if ethics inside and out. Ethics and boundaries crossings can be hard to distinguish and often are understood through opinions. There is a difference between crossing the boundaries and violating the boundaries. Crossing a boundary is a gray area where are violating is black and white. Sometimes crossing boundaries can be defensible however; the counselor must take into consideration all possible outcomes. For example, a chemical dependency counselor may have helped a pregnant addict come clean and get her life back on track so that she was able to deliver and keep a healthy baby. Once the babys born the client may ask the counselor to come visit her at the hospital to meet the new bundle of joy. At this time it would up to the counselor to decide whether or not crossing this boundary is justified. The counselor must look at all angles including the legal ramifications that could possibly take place. Either way, deep thought and consideration from the counselors end is necessary. (Live Rehab). This website goes on to list several other examples of what a counselor should be careful of doing in their profession, such as bartering. Bartering is an exchange of goods or services in place of payment. Bartering is not prohibited or unethical in the counseling relationship however there could be situations when it may not run as smoothly as anticipated. If a counselor decides to barter for services oftentimes the proportion of services to counseling can be extremely off. For example, if a counselor is providing services to a mechanic and the mechanic is having troubles paying for services, he or she may offer to provide car maintenance to the counselor. At first this may seem like a decent deal, especially if the counselors car is due for more than the regular maintenance. Lets take for example, the car needs about $1500 worth of work and the counselor charges $250.00 per  session. If the mechanic is attending sessions once per week this would get him about 6 weeks worth of sessions. What about when the 6 weeks are up? An oil change is about $40.00 and thats only needed every few months. At that point the counselor and client could be progressing in their sessions and since their therapeutic relationship is established it would be a shame for the client to be forced to quit counseling for lack of payment. On the other hand however, since it does not go against the ethical standards of the  counseling profession, the counselor and client could look at the situation as a gained benefit and that is that the mechanic received 6 weeks of service that he may not ever had the chance to get. (Live Rehab). While bartering may not be covered as unethical, it still raises a lot of red flags as to why a counselor would be giving the sessions away for free. It is best to just stay ethical, and out of all trouble things like this may lead to. If you would like people to take you seriously, then you have to act like a professional who takes pride in their presence and shows nothing but integrity. RESOURCES Coleman, E., Schaefer, S. (1986). Boundaries of Sex Intimacy Between Client and Counselor. _Journal Of Counseling Development_, _64_(5), 341. Ethics and Boundaries Ethics and Boundaries What is at stake?. (n.d.). _Live Rehab_. Retrieved April 15, 2014, from http://www.liverehab.com/ethics-and-boundaries/ Gee, H. (2007). Ethics and the Sexual Countertransference. _Journal of Analytical Psychology, 52,71-88._ Giovazolias, T., Davis, P. (2001). How common is sexual attraction towards clients? The experiences of sexual attraction of counselling psychologists toward their clients and its impact on the therapeutic process. _Counselling Psychology Quarterly_, _14_(4), 281-286. Gladding, S. T. (2009). _Counseling, a comprehensive profession_. (Sixth ed., p. 59). Upper Saddle River, NJ: Pearson College Div. Herlihy, B. J., Hermann, M.A. Greden, L.R. (2014). Legal and Ethical Implications of Using Religious Beliefs as the Basis for Refusing to Counsel Certain Clients. _Journal of Counseling Development_. 92. 148-153. Hotelling, K. (1988). Ethical, Legal, and Administrative Options to Address Sexual Relationships Between Counselor and Client. _Journal Of Counseling Development_, _67_(4), 233. Isaacs, M.L. Stone, C. (2001). Confidentiality with minors: mental health counselors attitudes toward breaching or preserving confidentiality. _American Mental Health Counselors Association_. 23(4). Levenson, J.L. (1986). When a Colleague Practices Unethically: Guidelines for Intervention. _Journal of Counseling and Development._ 64. 316-317. Vasquez, M. T. (1988). Counselor-Client Sexual Contact: Implications for Ethics Training. _Journal Of Counseling Development_, _67_(4), 238.

Across Five Aprils By Irene Hunt :: essays research papers

Across Five Aprils By Irene Hunt Across Five April's by Irene Hunt is about how the civil war tears apart a family during the hard times of the civil war. There were 239 pages it this story. The book follows the life of Jethro Creighton, a young farm boy in rural Illinois as he grows from a protected and provided for nine year old, to a educated and respectable young adult during the chaos of the civil war. In the beginning of the book Jethro has an incorrect idea of what war is like. Jethro knows little about war except that of what he has heard from old war heroes tales. His brothers get packed away one by one to different sides of the war. Not until then does he realize through conversation at home and haunting letters from his brothers on the battle field, the true horror of war. One brother (whom is only really an orphaned cousin) is a deserter. Jethro writes to Abraham Lincoln in a effort to keep his brother and family out of trouble with the law. Another one of Jethro's brothers joins the confederacy which goes against all opinions and beliefs formed by the Creighton family and surrounding community. At first the Creightons disagree but they come to a decision and decide to respect and accept his choice of beliefs . This causes an upset with surrounding neighbors and they become destructive and rude. Attempts to ruin the life of the Creighton family are made because of their decision. Meanwhile his sister Jenny wishes to marry Shadrach Yale before he leaves for war. Even though he is a very close friend of the family, her father declines their request because he feels she is too young and won't allow her to marry Shadrach or anyone. He and Jenny continue to plan a wedding and he writes Jenny from his station on the battle field and further tension grows between the family and Shadrach's intentions of marrying.

Time talks with accent

Writing a Summary In the article, â€Å"Time Talks, with an Accent', author Robert Levine explores a cross cultural contrasts In the Idea of time, called ‘social time'. He discovers that this concept includes the components of waiting, rushing: being early or late: as well as the past, present and future. He chose to be a professor of social psychology so that he could manage his own time. While teaching in Brazil, he discovers the concept of amanha, which signifies that everything that can be postponed, should be.He observes that not one clock in the city of Niteroi is accurate and students arriving to is class are casual about when class began and ended, which contrasts with how Americans relate to time. Levine has numerous mishaps with amanha during his stay. When he consults his department chair about the issue, she arrives late for their appointment. His students come and go to appointments without reason. Levine then tries to use what he has learned about amanha when his landlord runs late. Levine runs an errand and misses the appointment and angers the landlord for keeping him waiting.Levine concludes that the understanding of time concepts are part of larger, cultural values. He outlines the work of Edward Hall, a social anthropologist whose work focused on what he called the â€Å"the silent language† (30) of time, which is unspoken, yet easily learned by children. understanding this silent language is vital for the success ofa foreigner living abroad. Since his time in Brazil, Levine has focused on the concept of punctuality and its effects on the health of people and society. He has found great diversity in the concept of time, among cultures and within countries.

E Strategy For The Field Of Commerce - 2563 Words

o Strategy can be defined as a series of correlated decisions at each point of time (or steps, choices = tactics) based on the information available at each point of time (= information set) to reduce the dispersion of eventualities (variance or standard deviation) about a particular future desired outcome (mean or median). o Application of strategy to the field of commerce is referred to as business strategy ï‚ § A series of correlated steps planned to attain a desired business outcome such as achieving cost minimization / internationalization / improved return on capital (note that these ones are desired outcomes or goals and NOT strategy --- Strategy describes the best possible way to move towards those target outcomes). o Trackermap†¦show more content†¦those in the strategic plan. In Trackermap the above is referred to as the Implementation Finance sections. Link between Strategic Plan Business Plan o Strategic plan decides what needs to be done / why it needs to be done to move towards desired (external) goals and objectives o Business plan outlines how is it to be done / by whom at what cost / and when? o These two entities are correlated â€Å"to do the right thing† (Strategic Plan) AND â€Å"to do the thing right† (Business Plan). Together they form a Strategic Business Plan. 1.B.2.T2 – QA : Strategic Business Planning †¢ Q: Is the Vision the same Desired Outcome? If Vision is formed later (in Trackermap) how do I know what to aim for to begin my strategy plan? †¢ A: Vision embodies the desired outcome(s), resources required and uncertainties (risks). Vision is a picture / desired outcome(s) is (are) specific objectives within that picture. Vision is related to Strategic Plan (called Formulation in Trackermap). Mission is a map of the path to attain the desired outcomes. Mission is related to the Business Plan (called Implementation / Finance in Trackermap). Vision and Mission can only be properly and comprehensively articulated towards the end of Strategic Business Planning process. Trackermap Strategic Business Planning =

Social Media for Current Events

The Good And The Flawed One Flew Over The Cuckoo s Nest

The Good and the Flawed According to Aristotle, â€Å"a perfect tragedy should be [†¦] that of a man who is not eminently good and just, yet whose misfortune is brought about not by vice or some depravity, but by some error or frailty† (Butcher 45). The novel One Flew over the Cuckoo’s Nest, by Ken Kesey, follows ‘Chief’ Bromden, the narrator, as he copes with life in a mental asylum in the 1950’s after the arrival of McMurphy, a stubborn and hot-headed new patient. Aristotle first defined the perfect protagonist of a tragedy in his book Poetics, published around 300 BC. His ideas of what characteristics constitute a tragic hero continue to be used to this day in analyzing the role individuals play in literature. Because McMurphy is fundamentally good yet also flawed, and because with his demise comes a significant message, he can be considered a tragic hero. Despite McMurphy’s uncaring attitude and criminal past his actions throughout the book show that he is a good person deep down. For example, when George, a fellow patient, is being harassed by an aid McMurphy, â€Å"took a deep breath and stepped across to the [aid], shoving him away from George† (230). Ultimately this leads to McMurphy being sent to the disturbed ward where he undergoes electroshock therapy. This self-sacrificing action shows that he is a kindhearted person and values the wellbeing of those around him. In another instance McMurphy witnesses an aid gleefully steal all of Bromden’s old cherished gum. Instead ofShow MoreRelatedAnalysis Of One Flew Over The Cuckoo s Nest 1734 Words   |  7 PagesAbigail Dempsey HAP 315 October 29, 14 Shaw-Sutherland One Flew Over the Cuckoo’s Nest In this book written by Ken Kesey, the main character is a man named R.P. McMurphy who tricks people into thinking that he is a psychopath. To McMurphy, the asylum is a get out of jail free card, which quickly turns out to be something else entirely. However, one vital aspect of this book is the way in which it addresses and provides insight upon several contemporary issues relating to the American healthcare

Ceo Cant Afford to Panic free essay sample

Joan Kaczmarek suggest that is important to help, he starts by coordinating a census of the people missing within the organization in order to find out whether some of the employees can be in danger. †¢Mr. Smarten is told by the security chief Mr. Paul Schlesinger that the police department are going to call soon to ask if they can use their lobby facilities as a triage centre and temporary morgue. †¢The market has fallen due to the news, the chief investment officer Ms. Dana Rosi advises Smarten to move as much activity to the New York and Chicago offices due to the fact that the investments need to be followed up and she is also worried that lending the facilities might bring negative impact on the company and shareholder’s value. †¢The Marketing VP Mr. Sal Persano is worried about the negative implications that the image and logo of the company appearing in pictures where the victims of the bombing are being kept might bring. We will write a custom essay sample on Ceo Cant Afford to Panic or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page †¢The general council mentions that lending the facilities might bring liability issues for the company. The opinions of the different members of the board differ. Some are concerned that lending the facilities in order to aid the police could generate bad association for the firm in the future, other are concerned that the company would fail to act ethically just in order to maintain its image, and others are concerned that the trading operations might be affected and that the firm will be unable to fulfil its obligations towards the clients and maintain shareholder’s value. Problem Identification 1. With little time and limited information, Mr. Smarten faces the dilemma of making a decision that could affect the image of the company for better or for worse. The decision that has to be made needs to take into consideration both the business’s shareholders’ interests while at the same time being an ethical and humane decision that looks for the employee’s, bombing victims and community wellbeing. 2. The team’s point of views regarding what needs to be done differ, as they all look after the interests of the particular area they work for. Issue Analysis Mr. Smarten needs to choose an option that portrays his personal values as well as business professionalism. Should he lend the facilities for morgue use or shouldn’t he? Can he come up with another solution for the request? Should he make the decision by himself, or would a consensus decision making be appropriate? This situation calls for a leader that has self-confidence, trustworthiness and courage as personality traits. Du Brin (2013) describes a self-confident leader as one that can maintain composure and calm when dealing when a crisis, Mr. Smarten firstly needs to communicate this self-confidence to the rest of his team even if he isn’t quite feeling this way. Whatever decision Mr. Smarten take will reflect on how trustworthy he is, his colleagues will conclude based on his actions weather he is a trustworthy leader, especially when they put themselves in the situation where one of them could be present at the bombings. Courage is the leadership attribute that Mr. Smarten will need the most in this type of situation, Du Brin (2013) describes courage as the attribute of a person that takes responsibility for his actions. Organization now a days have complex environments with everyday ethical challenges that must be faced (Hunter, 2003), and therefore require that managers with the appropriate character to deal with them. Du Brin (2013) also mentions the importance of cognitive intelligence as an attribute of effective leadership. Mr. Smarten need to have good problem solving skills that arise from being cognitively intelligent, as in this scenario the time to make a decision is limited; he must also act with creativity. Mr. Smarten needs to have farsightedness in order to understand the long term consequence his decision might bring for his coworkers, the firm and the community itself. In a short term, he needs to have as much insight into the situation as possible, Du Brin (2013) notes that effective problem solving also requires intuition and common sense. The problem Mr. Smarten faces is that he needs to make the most ethically decision possible trying to protect the interests of different groups of people, and most probably some of the decision taken will negatively affect one or the other parties. Mr. Smarten need to act with moral courage, which has been described by Kidder (2005) as â€Å"a commitment to moral principles, an awareness of the danger involved in supporting those principles and a willing endurance of that danger. In a short period of time, and with the team’s members opinion’s differing from one another, Mr. Smarten could try to apply the six questions to evaluate the ethics of a specific decision (Bentley College, 2013): 1. Is the decision right? 2. Is it fair? 3. Who gets hurt? 4. Would Mr. Smarten be comfortable if the details of his decision were made public in the media? 5. What would Mr. Smarten tell his child or relative to do? 6. How does the decision feel? Hannah et all (2011) introduce the concept of pro-social behavior which describe behavior in leaders that go beyond his specific role requirements, a behavior in which the leader takes action to protect both the organization, coworkers and community. In this particular situation which was triggered by an external event (bombings) protecting everyone’s interest might not be possible by taking one single decision. Potential solutions (Analysis, Advantages, Disadvantages) The following lines explore the potential solutions and why to approve the potential request from the city †¢Inspiring a positive atmosphere in order outbreak the panic if any, with in the group members. Mr. Smarten should have self-confidence, trustworthiness and courage personality traits in order to be able to transfer his commitment to the group and the organization. He should be a charismatic leader, and have a relationship between the group members and the Stakeholders, in order to guide his personality traits to demonstrate self-sacrifice and the high performance, by expressing positive emotions and thoughts to enhance their positive affect. For instance he may mention the positives for his group members and the company; as it is good that no one from the group members is on sight, and fortunately the company is a few blocks away and did not have any damages (DuBrin, P107, 2013). He can also articulate a high emotional message for instance saying; â€Å"that we are encountering a serious situation and if we well behaved, we may save someone’s’ life† (DuBrin, P109, 2013). He can also bring some other successful examples, from another firm’s behaviours as metaphors and analogies to motivate the group and inspire his positive message (DuBrin, P117, 2013). By being enthusiastic, optimistic and energetic, he can create a Vision for others in order to change the room’s total environment from a turmoil horror to a productive positive atmosphere suitable to take decisive decisions. †¢Taking ethical and moral decisions In this part, it is recommended that Mr. Gerald Smarten to emphasize on mentioning the probability of him scarifying his career, if his decisions did not meet with the stockholder’s expectations, in order to help the city. It was already demonstrated that Mr. Smarten was honest and trustworthy in putting out his concerns about the stakeholder’s reactions, in front of everybody, as Mr. Kaczmarek said. Ethically, Mr. smarten should not pay any attention for the Italian marble in these kinds of events, especially when they have 23 employees on absence, while from the other side, he should not ignore the proposition from Mr. Kaczmarek on the same time, as leaders should respect the individual’s opinions. The advantages from this point of view, beside self-satisfaction of taking moral and ethical decision, the benefits that may occur from the media publishing this behavior, in which will have a positive impact on the company’s goodwill and reputation. †¢Turn the crises upside-down into an opportunity. Now, after the recommended decision, which is to accept the city demand, Mr Smarten should lead the group and coach it, trying to make the most benefit out of it. Inspirited from the case of the tragic accident in Chile when 33 mine workers were trapped in a gold mine, the leader Andre Sougarett was able to turn it into an opportunity, when he succeeded with his team, pulling out all the 33 workers alive after 69 days (DuBrin, P2, 2013). This could be implemented when group members start to have the positive mood, high valences as well as instrumentalities. After putting all fears a part and removing horror from all of the team, Mr Smarten should start to motivate all members in explaining his vision and motivate them to have the appeal to perform and produce immediately. As long as he have No alternatives decisions, it is either â€Å"yes† or â€Å"no†, leaders should get out of the box and be creative to bring alternatives to approach decisions (Hmamond, Keeney Raiffa, 1999). These kind of reactions, like saving lives, can turn the catastrophic events in to a successful story like the one happened with Sougarett (Illiano Wade, 2010). Nerveless, it can be a lesson for other firms and other industries; an airplane crash can be a lesson in another side of the world for anther industry (Fortune Peters, 1995, P02). This will conclude that Mr. Smarten should be more autocratic than democratic to take fast decisive decisions in the meeting and send everyone to work to help using the company’s lobby facilities as a triage centre and temporary morgue. †¢Leading by example: Mr Smarten being in such a fix, with everything on the line and with the clock ticking, needs to make a decision quickly. And as the title of the case ready â€Å"The CEO Can’t afford to panic† is true in itself as it is in times like these that people need to step up, keep calm, and make sure that panic does not seep through the entire organization. This is exactly the time where-in CEO Gerald Smarten needs to lead by example. He should have reason and judgement while making decisions. Gerald Smarten should answer the call of the community and provide Kaspa’s lobby as a triage center. The only negative would be the short-term liability issues, but on the other hand this ethical decision would help create and root seed of morale within the organizations, and it will set a good example, and would be good press for the company. This decision is not only the ethical and right thing to do but it will also create goodwill and greater loyalty towards the organization over the long run. Coming towards this decision Mr Smarten has to answer only one question. Would I be able to look at myself into the mirror, knowing that I could have aided and saved innocent people? missing staff ? Best solution Since limited of time and information were provided, Mr. Smarten should make a quick and precise decision whether he should allow lending the company facilities for a triage center and temporary morgue as requested or not. According to this scenario, Mr. Smarten should respond to the request as soon as possible by gathering information inside Kaspa and balancing the benefit of the company, employee and community’s wellbeing. There was no any alternative decisions be provided, he could say either â€Å"Yes† or â€Å"No† so that answering with â€Å"Yes, and†¦. † could be the best solution that balance the benefit for every single side. A good leader should be able convey precise answer while he could raise up any concerns regarding to the issue by adding up the conjunction like â€Å"and†, not â€Å"but† after concrete response, in order to create goodwill and make the respondents open minded to what the leader are concerning. The best solution Mr. Smarten should decide is to say â€Å"Yes, we will help community saving injured victims, but we have to clarify the truth and build trustworthiness toward the firm on media. † The first thing Mr. Smarten could do is to keep clam, not express panic or frustration in order to build self-assured among team member. By doing this, Mr. Smarten could respond to the request by convey such a message to encourage staff to support his decision such as â€Å"We understand that using our company’s facilities to be served as a triage center may reflect negative images to the company and shareholder’s value, but I know we can rebuild trust back to the company. Using positive wording to back up self-confidence of the leader may result to leadership effectiveness Du Brin (2013). In addition, being self-confident could help Mr. Smarten maintain calmness when dealing with a crisis. After keeping himself and others calm during turmoil, he could ask for consensus decision by gather ing all departments to discuss the benefits and drawbacks of each decision that would be made. Ultimately, saying â€Å"yes† to allow lending the company facilities for a triage center and temporary morgue would be the best solution which reflect ethical and humane character of leader as well as create company’s reputation. Mr. Smarten should be aware that there is no decision that would not affect one another so that choosing to help community may result to liability issue afterward which is a short-term effect. However, using the company’s facility to serve injured victims during the crisis can reflect ethical and humane reputation toward Kaspa which is considered as long-term result. This reflects farsightedness traits of leadership; to concern more on long-term result rather than immediate result Du Blin (2013). Meanwhile, Mr. Smarten should show up his leadership skill to get through the crisis by bring out his leadership traits. He could assign one responsible person to be present at the bombing site to enhance trustworthiness and responsibility of himself as well as the company which benefit the whole image of Kaspa and employees (Kalshoven K. , Hartog D. N. , 2009). Whatever the result would be, he should have courage to take responsibility for the decision he made. Even the media spread the news of using the company serving bomb victims; Mr. Smarten could turn crisis to the opportunity build up company’s goodwill and reputation. To be effective leadership, Mr. Smarten should sacrifices the immediate interest of the firm but not an amount of unselfish concern (Ciulla J. B. , 2003) Conclusion Thus as mentioned in the case the troubles caused due to the bombing has impacted the neighbouring community and has put CEO of Kaspa Mr Smarten in a difficult spot. However with certain traits such as farsightedness, reason judgement, ethical and moral approach and courage are among a few traits that helps him make the tough decisions and be able to successfully lead his team through this tough time.